The lightweight, tag-driven field service management platform.

Connect your physical equipment to your field team in one tap. Managers get total fleet oversight, service tracking, and route planning without the legacy software bloat — while technicians simply tap a tag on-site to view manuals, log checklists, and verify visits.

  • Tap-to-work NFC equipment tags
  • |Verified proof of on-site visits
  • |Catch missed services & share with partners
  • |Starting at €99/mo for 100 assets
Step 1 · Tap to work

Tap the machine to open the job and verify the visit

Stick a durable Thinkertag on each machine. A quick phone tap opens service history, job instructions, and site contacts in under a second — with verified physical proof of visit and zero app downloads.

  • Works on any phoneNothing to download. In-house staff and external contractors tap and work immediately.
  • Verified on-site visitsClose-range NFC timestamps give you and your clients honest proof of every service visit.
  • Straight to the job cardOne tap opens today’s task directly — no searching through menus or serial numbers.
Jobs
SBrussels Airport Company
Info
Chat
Map of Brussels Airport, Zaventem
S
MapLibre | © AWS, HEREi
Brussels Airport Company
Terminal A, Pier A, 1930, Zaventem
Bean-to-cup coffee machine
Contacts
Sophie Janssens
Facility Manager Zaventem
Brussels Airport Company NV
+32 470 12 34 56
Thinkertags Installed
Tap or scan to start service
Pending
Service report
Start Service
Step 2 · Service checklists & AI help

Clear digital checklists and instant answers right at the machine

Technicians fill out checklists, log measurements, and take photos right on their phone. When an unfamiliar error code appears, the built-in AI assistant looks up the manual on the spot so they can debug issues independently.

  • Standard service checklistsRecord test values, parts swapped, and before-and-after photos for uniform reports.
  • Instant manual lookup with AIAsk about error codes or wiring diagrams and get immediate guidance from the manual.
  • Recurring rounds & easy syncAuto-schedule periodic service (like twice a year) and export finished reports back to your system.
Compatible with
OpenAIAnthropic
Jobs
SBrussels Airport Company
Info
Chat
Service
Brew Unit
Readings
Before
After
Brew temp
91 °C
93 °C
Pump
8.4 bar
9.0 bar
Grind time
7.1 s
6.4 s
Shot counter14 820
Water Quality
Measured at machine
Inlet
Filtered
Target
Hardness
12 °dH
4 °dH
< 6 °dH
TDS
310
120
< 150
Parts & Filters
Parts swappedWater filter x1, brew gasket x1
Final Check
Machine cleaned & tested?Yes
Wrap-up
Logistics
Kilometers driven39.5 km
Extra time20 min
Reason for extra timeMaalwerk moest opnieuw gekalibreerd worden.
Mark Service Done
Jobs
SBrussels Airport Company
Info
Chat
Tell me more about todays Job
16:57
Hey! Here's what's lined up for today:
Job Details:
  • Customer: Brussels Airport Company
  • Location: Terminal A, Pier A, 1930, Zaventem
  • Unit: Bean-to-cup coffee machine (Pier A café)
  • Job type: Standard service
  • Status: Pending
  • Parts brought: Water filter, brew group gasket
Contact:
  • Sophie Janssens (Facility Manager Zaventem) — Brussels Airport Company NV — +32 470 12 34 56
It's a standard service on the bean-to-cup machine at the Pier A café. You've got a water filter and a brew group gasket listed for this visit. Remember the usual checklist — descale, clean the brew group, calibrate the grinder, log the shot counter, and check the drip tray and steam wand.
Anything else you want to know before heading out?
Type a message...
Send
Step 3 · Smart route planning

Group jobs by area and plan your service day on a map

See upcoming jobs on a clean map, grouped by area. Drag and drop stops into the sequence that makes practical sense, and check real drive times powered by Google Maps before heading out.

  • See all jobs on the mapPick upcoming jobs and view the full route and drive times calculated from your depot.
  • Simple drag-and-dropEasily rearrange stops to match customer availability — you stay in control of your schedule.
Powered by
Google Maps — Route distances and drive times powered by the Google Maps API
JobsService
ListBrowse
MapBrowse
Search jobs...
Route5
Base → 5 jobs → Return
Google Maps
33.8 km58 min
Brussels, Belgium
14.2 km 22 mins
S
1
Brussels Airport Company
Terminal A, Pier A, Gate 12, 1930 Zaventem
Bean-to-cup coffee machine
0.8 km 3 mins
S
2
Brussels Airport Company
Terminal B, Pier B, Gate 41, 1930 Zaventem
Two-group espresso machine
1.4 km 4 mins
F
3
Brussels Airport Company
Connector, Level 3, 1930 Zaventem
Snack vending machine
1.3 km 4 mins
S
4
Brussels Airport Company
Terminal A, Pier A, Gate 27, 1930 Zaventem
Water dispenser
1 m 1 min
S
5
Brussels Airport Company
Brucargo, Building 706, 1930 Zaventem
Ice cube machine
15.1 km 24 mins return
Brussels, Belgium
Step 4 · Fleet oversight & service partners

Total fleet oversight, catch missed services, and share partner access

Manage your fleet and team from one central web dashboard. Both HQ and regional partners can search and filter the inventory in seconds to spot overdue units or unsubmitted reports, while partner access stays strictly isolated.

  • Catch missed services instantlyFilter your fleet in seconds to find machines that haven’t been serviced or reported.
  • Keep partner data separateContractors only see their assigned machines. Client lists, pricing, and other fleet data never leak.
  • Effortless team access & Azure ADConnect Microsoft Azure AD for instant onboarding — access is revoked automatically when someone leaves.
HQ overview1,200 active machinesFull fleet visiblePick a partner above to see their isolated view
Built for everyday work

Software your field technicians will actually like using

  • No apps to install or update

    Runs directly in Safari or Chrome on any phone. Zero app store downloads or device setup.

  • Reliable proof of on-site visits

    Close-range NFC logs verified timestamps proving your technician was standing right at the machine.

  • Catch missed services instantly

    Filter your fleet in seconds to find overdue machines or missing reports before agreements are breached.

  • Effortless team access & Azure AD

    Onboard technicians in seconds with Microsoft Azure AD. Access is revoked automatically when someone leaves.

  • Built for field superstars

    An on-site helper with manuals and checklists that empowers technicians instead of micromanaging them.

  • Up and running in days

    Import your fleet from Excel, stick tags during regular visits, and capture live reports this week.

“You can’t out-hire kitchen chaos. You need a system that makes excellence standard for anyone.”

In 1948, McDonald’s was suffocating under 30-minute carhop delays and frequent order mistakes. Hiring more cooks only crowded the kitchen. The brothers shut down the restaurant, mapped a new workflow in chalk on an outdoor tennis court, and built the 30-second Speedee System that made global scale possible.

The McDonald brothers mapping out kitchen assembly lines in chalk on an outdoor tennis courtMcDonald’s leader gesturing from the podium with the Golden Arches in the background

Supercharge your technicians

Manuals, schematics, and AI assistance right at the machine. Everyone on your team troubleshoots like a veteran.

Expand through service partners

Delegate machine batches to regional partners with one click. They only see their assigned work, while you keep total control.

Pay only for what you use

Dynamic pricing starting at €99/mo for 100 assets with unlimited users. You only pay more when your fleet grows.

From €0.99 per asset, per month.

Get started with field service management from Thinkertags starting at as little as €0.99 per asset per month — with zero per-user seat fees and unlimited service visits. We focus on the core tools that matter most in the field: durable NFC tags, verified tap-to-work job checklists, and smart route management that technicians actually enjoy using.

Onboard your entire team, seasonal staff, and external contractor partners without paying an extra cent per head. You only pay for your active equipment fleet as it grows.

Thinkertags field service equipment oversight and fleet maintenance dashboard
Book a walkthrough

Book a 20-minute walkthrough with Gustaf

Pick a time that fits your day — a friendly, no-pressure walkthrough on Google Meet to see smart route planning, simple checklists, and NFC tags in action.

Gustaf Ydström

Gustaf Ydström

Key Account Manager & Founder

With over a decade optimizing large-scale enterprise workflows for clients like Telenor and DeLaval, Gustaf bridges the gap between executive oversight and frontline simplicity. He built Thinkertags so operations leaders get complete fleet accountability without forcing technicians through clunky forms and app installs.

Digital TransformationCloud InnovationField Service Management
Tidigare hos
Thinkertags product demo20 min · Google Meet
September 2026
MTWTFSS

Wednesday 9 September